Shadow AI

Your Estimator Just Pasted a Customer Drawing Into a Chatbot

Shadow AI is becoming a major manufacturing risk because employees can unintentionally expose valuable IP, such as customer drawings, process parameters, pricing, and PLC code, through unapproved AI tools. Rather than banning AI, manufacturers should provide secure, sanctioned alternatives and establish clear rules for what data can be shared, while actively identifying how employees are already using AI.

Your Estimator Just Pasted a Customer Drawing Into a Chatbot Read More »

Managing Shadow AI for Secure Digital Transformation

Shadow AI—the unauthorized use of AI tools by employees—poses serious data security, compliance, and operational risks for industrial B2B companies, especially under regulations like GDPR and the upcoming EU AI Act. Organizations can mitigate these risks by implementing secure corporate AI instances, AI literacy programs, and governance frameworks that balance innovation with control.

Managing Shadow AI for Secure Digital Transformation Read More »